Shipping policy

Free shipping on every order. Every order ships free to the United States, Canada, the United Kingdom, Australia and New Zealand.

Delivery time
Orders are delivered in 7 to 14 days from the day you order.

Tracking
As soon as your order ships, you'll get an email with your tracking number so you can follow it to your door.

Where we ship
We currently ship to the United States, Canada, the United Kingdom, Australia and New Zealand.

Import duties and taxes
Orders shipped outside the United States may be subject to import duties, taxes or customs fees charged by your country. These are not included in your order total and are the responsibility of the customer.

Delays
Carrier delays, customs checks, severe weather and holiday volume can occasionally slow a delivery. If your order is going to arrive later than we promised, we'll email you, and you can choose to wait or cancel for a full refund.

Address accuracy
Please double-check your shipping address at checkout. If you spot a mistake, email us right away and we'll do our best to fix it before the order ships.

Lost or damaged packages
If your tracking shows delivered but you can't find your package, or it arrives damaged, email us within 7 days of the delivery date and we'll make it right.

Questions
Email us at heatedcore10@outlook.com.